19 Oct 0
Method one: Solutions for printer Wireless Issues
Step 1 : To solve printer wireless issues. First, try to make sure that your printer is connected to your network correctly.
Step 2 : First and foremost step check the wireless light was turned on. Normally, the wireless light indicates that the printer is connected and note that the light should not blink.
Step 3 :To print a Network Configuration Page.
- From the “find my product and get support” search box, type model number or the name of the printer (i.e., HP Envy 4500…), and then press Go.
- If possible, select your printer model from the given list. The printer support page displays.
- From the questions or keywords search box, type Network Configuration Page, and then press Enter.
- Just click the document to open it, and then go along with the instructions to print a Network Configuration Page.
Step 4 : Find your printer’s IP address on the printout. Examine the IP address listed in the Wireless section of the printout to solve your printer wireless issues.
- If IP address that starts with 169.254.xxx.xxx (in which ‘xxx’ represents any number from 0 to 255) is an automatic IP address and implies that the printer does not have a valid network connection.
- If the IP address does not begin with 169.254.xxx.xxx, proceed to the next step to verify the Network Name (SSID).
- If the IP address begins with 169.254.xxx.xxx or Not Connected message shows, the printer is not connected to a wireless network. Repeat the procedure to reconnect the printer to your wireless network.
Step 5 : Review the printer IP address to the gateway IP address on the printout. Identify the Gateway or Standard Gateway IP address shown in the Wireless part of the printout. This the IP address of your wireless router.
- Review the gateway IP address to the printer IP address. They should have an identical format. Illustration, the printer IP address will be 192.168.0.2 and the gateway IP address might be 192.168.0.1.
- If the printer IP address has an identical format as the gateway IP address, proceed to the next step to look at the Network Name (SSID).
- If the printing device IP address does not have an identical format as the gateway IP address, proceed to the steps to reconnect the printer to your wireless network.
Step 6 : Find the Network Name (SSID) on the printout. Examine the Network Name (SSID) listed below the Wireless section of the printout. The network name shown next to SSID on the printout must be the name of your wireless network. This means that the printer is connected to your wireless network.
- If the network name on the printout is not the same as your wireless network name, then the printer is connected to the incorrect network. Proceed to the next method to reconnect the printer to your wireless network.
- If the network name on the printout is same as your wireless network, but your printer declines its connection to the network during communication issues, continue to the next method to reconnect the printer to your wireless network to solve printer wireless issues.
Method two : Steps for updating your printer product
Step 1 : In the “Find my product and get support” search field, type your printer name or model.
Step 2 : If your printer name is listed then select one.
Step 3 : Next in the “Questions or keywords” search field, type product update, and press Enter.
Step 4 :Then follow the steps to update your product. These solve your printer wireless issues then you do not need to continue troubleshooting.
Method three : Steps for reconnecting your printer to your wireless network.
Step 1 : You can reconnect your printer in two ways
- One is using wireless setup wizard and,
- Another one is using printer software.
Step 2 : Printing and analyzing you network configuration page.
- Print you network configuration page.
- Check whether the status of the printer is connected in 802.11 wireless sections.
- Under section IPv4or IPv6 verify your IP address.
- Ensure that network name (SSID) under the11 Wireless section is same as your wireless network.
Step 3 : Finally reset both your printer and router.
Step 4 : Print your network result page and check the IP address, network name (SSID),and connection status are printed
- If the connection status is the pass, then go ahead and press enter if not reconnect the printer.
- If IP address is not 169.254.xxx.xxx but your printer connects to your wireless network then no need to troubleshoot. If not check the Network Name (SSID).
Step 5 : Ensure that your Network Name (SSID) and wireless network name is same.
Step 6 : Verify and change the channel if needed
- In the Diagnostics Results section check the channel that your printer is on. If necessary you can change the channel of your wireless network.
- If the above steps solve your issues then no need for troubleshooting.